Enhance Your Business Success with Improved English Communication Skills

  • Created by Gerry Landers, Karen Peterson, Amalia B. Stephens
  • Course Duration 1 months at 10 hours a week
  • Price USD$Free
  • User Rating 4.8
  • Platform Coursera
  • Course Link Explore Course
Improve Your English Communication Skills. Write and speak more professionally in English to increase your business success.


In the competitive world of business, effective communication is the key to success. Being able to write and speak professionally in English can open doors to new opportunities, expand your network, and ultimately boost your business achievements. If you’re looking to take your English communication skills to the next level, the “Improve Your English Communication Skills” online course is designed specifically for you. This comprehensive course, part of the “Improve Your English Communication Skills Specialization,” focuses on various areas of professional communication in English, including writing emails, speaking at meetings and interviews, giving presentations, and networking online.

Course Overview

The “Improve Your English Communication Skills” specialization consists of four courses, each targeting a specific aspect of communication in English. Let’s take a closer look at each course:

Course 1: Write Professional Emails in English

Writing effective business emails is crucial in today’s professional environment. This course provides valuable tips for writing more professional emails and offers lessons to improve your overall English writing skills. You’ll enhance your grammar and vocabulary skills specific to email writing, as well as broaden your cross-cultural knowledge for more powerful and successful business communication. Through analyzing different email formats, you’ll learn to identify tone, formality levels, and organizational styles. The course covers various types of emails, including introductions, announcements, requests, and apologies or revisions. Additionally, you’ll have the opportunity to write and revise multiple emails, participate in comprehension quizzes, and review the emails of fellow participants.

By the end of this course, you will:

  • Improve your overall written English skills.
  • Identify differences and similarities among different email formats.
  • Write more effective subject lines and email content.
  • Apply key language elements to different types of emails.
  • Correct common errors, such as punctuation and capitalization.
  • Study tone and level of formality in emails.
  • Understand how culture influences business emails.
  • Write powerful business emails for professional needs.

Course 2: Speak English Professionally: In Person, Online & On the Phone

Effective verbal communication is essential for building relationships and establishing credibility. This course focuses on improving your English speaking skills in various contexts, including face-to-face interactions, online communication, and phone conversations. Over the course of five weeks, you’ll learn to make a strong personal introduction, engage in group discussions, give information and respond to requests over the phone, and master the art of interviewing. You’ll also develop the ability to deliver a persuasive sales “pitch” for a product or service. Through lectures, quizzes, role-playing exercises, and self- and peer-evaluations, you’ll enhance your fluency, accuracy, and cultural appropriateness when speaking English.

By the end of this course, you will:

  • Change how you speak English for better fluency and accuracy.
  • Improve your pronunciation and expand your vocabulary.
  • Increase your understanding of how culture influences speech.
  • Utilize cultural knowledge to enhance your communication.
  • Demonstrate appropriate body language for different settings.
  • Acquire statements, questions, and responses for diverse situations.

Course 3: Build Your Professional ePortfolio in English

In today’s digital era, standing out from the crowd is crucial. Creating your own professional ePortfolio allows you to showcase your background, resume, and samples of your work. This course guides you step by step in building an impressive ePortfolio while providing the necessary grammar, vocabulary, and writing skills to create compelling content. You’ll also learn how to leverage your ePortfolio on other online platforms such as LinkedIn, Twitter, Instagram, and YouTube, enabling you to connect with potential employers and fellow professionals. Throughout the course, you’ll engage in lectures, comprehension quizzes, and activities that teach you how to use English appropriately for each part of your site. Additionally, you’ll receive self and peer assessments, empowering you to transform your ePortfolio into a reality and establish a professional presence online.

By the end of this course, you will:

  • Write captivating headlines or titles for your ePortfolio.
  • Describe your work concisely and in-depth.
  • Utilize hashtags effectively to expand your reach.
  • Craft an impressive summary about yourself and your work.
  • Apply appropriate vocabulary when showcasing your education and professional experience.
  • Compose compelling tweets to attract job opportunities.
  • Develop the ability to provide specific comments and network with others.
  • Leverage your ePortfolio content on platforms like Instagram, Twitter, LinkedIn, or YouTube.

Course 4: Take Your English Communication Skills to the Next Level

The Capstone course in the specialization is designed to further enhance your communication and content skills. As you progress through the course, you’ll practice and expand the language skills necessary for professional success. The curriculum delves deeper into cultural influences on communication, enabling you to identify key cultural factors in your own experiences and compare them to different cultures. You’ll develop your email accuracy and style, engage in email correspondence with potential employers, clients, or investors to set up interviews and meetings, and sharpen your spoken English by delivering a short talk on a personal accomplishment or presenting a sales pitch for a product or service. Additionally, you’ll work on polishing your pronunciation through connected speech techniques, including the use of phrase groups, contractions/reductions, and linking. As you practice your language skills, make connections, and expand your network, you’ll unlock new opportunities for success in the professional world.

In this course, you will:

  • Study cultural influences on communication more thoroughly.
  • Identify key cultural influences in your own experiences.
  • Compare your culture with a different one to enhance communication.
  • Develop your email accuracy and style for professional correspondence.
  • Engage in email conversations to schedule interviews and meetings.
  • Practice and demonstrate fluent and accurate spoken English.
  • Deliver a short talk on a personal accomplishment or present a sales pitch.
  • Polish your pronunciation through connected speech techniques.

Earn Your Certificate and Succeed

Upon completing each course and the corresponding hands-on projects, you’ll earn a shareable certificate. This certificate can be shared with prospective employers and added to your professional network, boosting your credentials and opening doors to new opportunities. As you improve your English communication skills through this specialization, you’ll gain a competitive edge in the job market and enhance your overall professional success.


  1. What level of English proficiency is required for this course?
    • This specialization is designed for learners at the beginner level, requiring no prior experience.
  2. Can I access the course materials after completion?
    • Yes, you’ll have continued access to the course materials after completing the courses.
  3. Is financial aid available for the course?
    • Financial aid options may be available for eligible learners. Please refer to the course website for more information.
  4. How much time should I allocate for each course?
    • The specialization suggests a pace of 3 hours per week. However, you can set and maintain flexible deadlines that suit your schedule.
  5. Will subtitles be available in languages other than English?
    • Yes, subtitles are available in multiple languages, including Arabic, French, Portuguese, Chinese, Italian, and more. Check the course website for the full list of subtitle options.

Enroll in the “Improve Your English Communication Skills” online course today and embark on a journey to enhance your business success through improved English proficiency. Communicate with confidence, network effectively, and achieve your language and professional goals with this comprehensive specialization. Start your learning journey now!