Improving Communication Skills

  • Created by Maurice Schweitzer
  • Course Duration 9 hours
  • Price USD$Free
  • User Rating 4.7
  • Platform Coursera
  • Course Link Explore Course
Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer,


Effective communication skills play a vital role in personal and professional success. Whether you’re looking to excel in your career, build strong relationships, or improve your overall quality of life, mastering the art of communication is essential. If you’re eager to enhance your communication abilities, the Improving Communication Skills online course is your gateway to success. Developed by renowned Wharton professor and best-selling author Maurice Schweitzer, this course equips you with the tools and strategies to elevate your communication skills and leverage them to your advantage.

Course Overview

The Improving Communication Skills online course comprises four comprehensive modules, each focusing on a crucial aspect of communication. Throughout the course, you’ll delve into topics such as cooperation and competition, building trust, detecting deception, and effective communication combined with goal setting. These modules are designed to provide you with a holistic understanding of communication dynamics and empower you to navigate various scenarios confidently.

What You’ll Gain

By enrolling in the Improving Communication Skills online course, you’ll unlock a world of valuable insights and skills. You’ll learn how to communicate effectively in diverse settings, discern and respond to deception strategically, and build trust-based relationships. Additionally, the course will guide you in setting goals that propel your performance to new heights. By the course’s conclusion, you’ll possess a profound understanding of others’ needs and be equipped with the critical communication skills necessary for personal and professional growth.

Who This Course is For

The Improving Communication Skills online course caters to a wide range of individuals seeking to enhance their communication abilities. If you’re a professional looking to excel in your career by mastering effective communication, this course is ideal for you. Additionally, if you’re eager to build trust in your personal relationships, detect deception, or improve your goal-setting capabilities, this course offers invaluable insights and techniques. The course’s flexible structure allows learners from various backgrounds and industries to benefit from its content.

Module 1: Cooperation and Competition

In this module, you’ll explore the principles of cooperation and competition and how they impact success in various contexts. You’ll learn to strike a balance between these two approaches, utilizing scarcity, sociability, and dynamic instability as guiding principles. Additionally, you’ll discover how to harness motivation through comparisons while avoiding invidious comparisons that may lead to discouragement or unethical behavior. By the end of this module, you’ll possess the skills to achieve a better balance between competitive motivation and cooperative satisfaction, making your interactions more productive and successful.

Module 2: Building Trust

Building trust is crucial in establishing strong relationships, whether in the workplace or personal life. In this module, you’ll gain insights into the factors that contribute to trust-building, including vulnerability, rapport building, and expressing warmth. You’ll also learn how to foster trust by identifying common goals, shared enemies, and cultivating interdependence. With effective communication techniques, you’ll develop the ability to build trust with team members, friends, and even opponents. Upon completing this module, you’ll possess the knowledge and skills to build and maintain trusting relationships, facilitating cooperation and mutual satisfaction.

Module 3: Detecting Deception

Understanding deception and being able to detect it is a crucial skill in today’s complex world. In this module, you’ll learn to identify common cues that indicate deception and gain practical steps for recognizing and responding to deception effectively. You’ll also explore the difference between core and non-core violations and evaluate deceptions and transgressions based on their impact. Furthermore, you’ll analyze the components of successful apologies, enabling you to respond appropriately in situations where deception has occurred. Armed with these skills, you’ll be better equipped to detect deception and devise suitable reactions to achieve your objectives.

Module 4: Effective Communication and Goal Setting

Effective communication is the cornerstone of successful interactions, and goal setting can significantly enhance your performance. In this module, you’ll learn the principles of effective communication, including crafting memorable and persuasive messages, asking thoughtful questions, and engaging in active listening. Additionally, you’ll discover how to choose the most suitable communication medium, whether it’s face-to-face conversations, video conferences, phone calls, or emails. Moreover, you’ll explore the power of goal setting and learn to set ambitious yet achievable targets. By the conclusion of this module, you’ll possess the skills to communicate effectively, choose the appropriate medium, and leverage goal setting for increased productivity and performance.


In a world where effective communication is a prerequisite for success, the Improving Communication Skills online course offers invaluable insights and strategies. By enrolling in this course, you gain access to Maurice Schweitzer’s expertise, enabling you to master essential communication skills, build trust, detect deception, and optimize goal setting. Continuous learning and improvement are key to personal and professional growth, and this course provides you with the necessary tools to thrive. Don’t miss out on this opportunity to enhance your communication skills and enroll in the Improving Communication Skills online course today!


FAQ 1: Who is the instructor for the Improving Communication Skills course?

The Improving Communication Skills course is taught by Maurice Schweitzer, an award-winning Wharton professor and best-selling author. With his extensive expertise in the field, he offers valuable insights and practical techniques for effective communication.

FAQ 2: Can I take the course at my own pace?

Yes, the Improving Communication Skills course is designed to be flexible, allowing you to learn at your own pace. You can access the course materials and complete the modules according to your schedule and preferences.

FAQ 3: What are the prerequisites for this course?

No previous experience is necessary to enroll in the Improving Communication Skills course. It is designed for individuals at the beginner level who are eager to develop their communication skills and enhance their personal and professional success.

FAQ 4: Will I receive a certificate upon completion?

Yes, upon successful completion of the Improving Communication Skills course, you will receive a shareable career certificate. This certificate validates your achievement and can be shared on professional platforms and resumes.

FAQ 5: How do I enroll in the course?

To enroll in the Improving Communication Skills course, simply visit the course website and follow the enrollment instructions. Once enrolled, you’ll gain immediate access to the course materials and can begin your journey towards mastering effective communication skills.