Emotional Intelligence: Cultivating Immensely Human Interactions

  • Created by Jeffrey Sanchez-Burks, Cheri Alexander
  • Course Duration 20 hours
  • Price USD$Free
  • User Rating 4.7
  • Platform Coursera
  • Course Link Explore Course
This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence.

Enhance your interpersonal skills and leadership abilities with the Emotional Intelligence online course. Discover the power of emotional awareness and build immensely human connections. Enroll now!


In today’s fast-paced and interconnected world, emotional intelligence has become a crucial skill for success. Understanding and effectively managing emotions can significantly impact your personal and professional relationships. The Emotional Intelligence online course is designed to help individuals cultivate these immensely human interactions. Led by renowned instructors Jeffrey Sanchez-Burks and Cheri Alexander, this course offers a comprehensive exploration of intra- and interpersonal skills necessary for emotional intelligence.

Course Overview

Instructors and Expertise

Jeffrey Sanchez-Burks and Cheri Alexander bring a wealth of knowledge and expertise to this course. With their combined experience in emotional intelligence research and leadership development, they have crafted a curriculum that integrates the essential aspects of emotional intelligence.

Course Duration and Format

The Emotional Intelligence online course is designed to be flexible, allowing you to learn at your own pace. With approximately 20 hours of content spread over 3 weeks, you can allocate 6 hours a week to complete the course. The flexibility of the schedule makes it accessible to busy professionals seeking personal and career growth.

Curriculum Structure and Modules

The course comprises four modules, each focusing on a specific aspect of emotional intelligence. Through theory, assessments, animated vignettes, and video clips, participants will gain a deep understanding of themselves and others, while analyzing behaviors based on published research in multiple fields.

What You’ll Gain

By enrolling in the Emotional Intelligence online course, you will acquire essential skills and techniques that can be applied to various areas of your life. Some of the key learning objectives include:

  • Developing self-awareness to understand your own emotions and motivations better.
  • Enhancing self-management skills to harness emotions for improved decision-making.
  • Cultivating social awareness to better understand and empathize with others.
  • Building relationship management skills to foster effective and meaningful connections.

The practical nature of the course ensures that you will be equipped with actionable strategies to apply emotional intelligence in real-world scenarios. Whether you’re a team leader, a professional seeking personal growth, or a student interested in self-development, this course offers invaluable insights.

Who This Course is For

The Emotional Intelligence online course is designed to benefit a wide range of individuals, including:

Professionals Seeking Personal and Career Growth

If you aspire to become a more effective leader, improve team dynamics, or excel in your career, this course provides the necessary tools and knowledge. Emotional intelligence is a sought-after skill in today’s job market, and mastering it will give you a competitive edge.

Team Leaders and Managers

For team leaders and managers, emotional intelligence is vital for creating an inclusive and productive work environment. This course will equip you with the skills needed to understand and support your team members, leading to enhanced collaboration and better outcomes.

Students and Individuals Interested in Self-Development

Regardless of your field or stage in life, emotional intelligence is a valuable asset. Students and individuals seeking personal growth can benefit from this course by gaining a deeper understanding of themselves and developing skills for healthy relationships.

Week 1: “Self-Awareness”

Introduction to Week 1

The first week of the course focuses on “Self-Awareness.” It lays the foundation for emotional intelligence by exploring the integration of emotions and professionalism in the workplace. Regardless of your career stage, this week will help you understand the importance of acknowledging and embracing emotions in a professional setting.

Exploring the Role of Emotions in the Workplace

Have you ever wondered if emotions have a place at work? In the first lesson, you will delve into this essential question and discover how emotional intelligence can positively impact your professional life. Gain insights into the benefits of emotional attunement and learn how it can elevate your interactions with colleagues and clients.

Understanding the Importance of Self-Knowledge

To build emotional intelligence, it is crucial to have a deep understanding of oneself. The second lesson of Week 1 focuses on self-knowledge and its impact on personal and professional relationships. Explore how knowing more about yourself can lead to improved connections with others.

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Week 2: “Self-Management”

Introduction to Week 2

As you progress to Week 2, the course delves into “Self-Management.” This module emphasizes the importance of effectively harnessing emotions for improved decision-making and increased social-emotional resilience.

Harnessing Emotions for Improved Decision-Making

Emotions play a significant role in our decision-making processes. In the third lesson, you will learn how to harness your emotions instead of suppressing them, leading to more accurate forecasts and better decision-making. Discover how emotional intelligence can help you make wiser choices and navigate complex situations with confidence.

Developing Social-Emotional Resilience

In the fourth lesson, you will explore the concept of self-management in social settings. By understanding and managing social-emotions, you can increase your resilience and maintain productive relationships. Learn practical techniques to project the version of yourself you want others to see, whether it’s in a group, a team, or one-on-one interactions.

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Week 3: “Social-Awareness”

Introduction to Week 3

Week 3 focuses on “Social-Awareness” and the challenges associated with understanding others. Through two enlightening lessons, you will gain insights into empathy, perspective-taking, and the impact of non-verbal cues.

Empathy and Perspective-Taking Challenges

Empathy is a vital component of emotional intelligence, but it can be challenging to truly understand and take others’ perspectives. In lessons five and six, you will explore the difficulties inherent in empathy and learn practical strategies to overcome these challenges. Discover the importance of empathy and its role in building meaningful connections.

Beyond Verbal Communication: Understanding Non-Verbal Cues

Verbal communication is not the sole medium for expressing emotions. In lesson six, you will delve into the nuances of non-verbal cues, recognizing the power of body language, facial expressions, and other non-verbal signals. Enhance your social awareness by learning to decipher the unspoken emotions and intentions of others.

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Week 4: “Social Acceleration”

Introduction to Week 4

The final week of the course, “Social Acceleration,” explores the importance of teamwork, leadership, and mentorship. Discover how shifting your focus from individuals to collective success and embracing transformative mentors can shape your own legacy.

Shifting Focus from Individuals to Teams

In the seventh lesson, you will gain insights into the benefits of team collaboration and collective success. Explore the advantages of viewing the bigger picture and understanding the dynamics of a team or organization. Learn how emotional intelligence can transform your perspective and contribute to greater team cohesion and success.

The Power of Transformational Mentors and Building Legacies

Mentorship and leaving a lasting legacy go hand in hand. In the eighth lesson, you will explore the significance of transformational mentors and coaches in personal and professional growth. Discover how making a positive impact on others can lead to building your own enduring legacy.

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The Emotional Intelligence online course offers a transformative learning experience, enabling you to develop immensely human interactions and enhance your leadership abilities. With the guidance of expert instructors Jeffrey Sanchez-Burks and Cheri Alexander, you will gain the knowledge and skills necessary to navigate complex social dynamics, make better decisions, and build meaningful connections. Enroll in the Emotional Intelligence course today and unlock your potential for success.


1. Who can enroll in the Emotional Intelligence online course?

  • The Emotional Intelligence online course is open to anyone interested in developing their emotional intelligence skills. It is suitable for professionals seeking personal and career growth, team leaders and managers, as well as students and individuals interested in self-development.

2. How long does it take to complete the course?

  • The Emotional Intelligence online course is designed to be completed in approximately 20 hours, spread over 3 weeks. With a flexible schedule, you can allocate 6 hours per week to complete the course.

3. Are there any prerequisites for this course?

  • No previous experience is necessary to enroll in the Emotional Intelligence online course. The course is suitable for individuals at all levels, from beginners to experienced professionals.

4. Will I receive a certificate upon completion of the course?

  • Yes, upon successful completion of the Emotional Intelligence online course, you will receive a certificate of achievement. This certificate can be a valuable addition to your professional portfolio.

5. Is the course included with Coursera Plus?

  • Yes, the Emotional Intelligence online course is included with Coursera Plus. As a Coursera Plus subscriber, you can access this course and many others in the expansive Coursera catalog at no additional cost.

Have more questions? Visit the course website for further details and enrollment information.