Master System Administration and IT Infrastructure Services | Enroll Now!

  • Created by Google Career Certificates
  • Course Duration 25 hours
  • Price USD$Free
  • User Rating 4.7
  • Platform Coursera
  • Course Link Explore Course
This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that's responsible for maintaining reliable computers systems in a multi-user environment.

Are you fascinated by the inner workings of computer systems and eager to embark on a journey to become a skilled System Administrator? Look no further! Welcome to the comprehensive online course on System Administration and IT Infrastructure Services. Whether you’re starting from scratch or looking to enhance your IT skills, this course is designed to equip you with the expertise needed to manage cloud resources, servers, directory services, and data recovery. Enroll today and unlock the world of endless possibilities in the realm of IT support and operations.

Course Overview

What is System Administration?

System Administration is the backbone of IT operations, responsible for maintaining smooth and reliable computer systems in multi-user environments. This course delves deep into the core concepts of System Administration and provides hands-on training on managing complex IT infrastructures.

Importance of IT Infrastructure Services

IT Infrastructure Services are the lifeline of organizations, ensuring uninterrupted operations and seamless connectivity. In this course, you will gain insights into various infrastructure services that keep businesses, both big and small, up and running efficiently.

Google IT Support Professional Certificate

This course is part of the prestigious Google IT Support Professional Certificate program, which empowers learners with career-relevant skills and expertise. Join the ranks of successful IT professionals who have excelled in their roles with Google’s top-notch instruction.

What You’ll Gain

Cloud Infrastructure Management

In the era of cloud computing, understanding cloud infrastructure setups is paramount. Dive into the world of cloud technologies and learn how to manage cloud resources effectively, optimizing performance and scalability.

Server Configuration and Tools

Unlock the secrets of server management and configuration. Gain hands-on experience with industry tools that will empower you to oversee servers efficiently, ensuring their optimal functionality.

Directory Services Mastery

Navigate the intricacies of directory services, including Active Directory and OpenLDAP. Learn the art of centralized management, simplifying the support and maintenance of diverse IT infrastructures.

Data Recovery and Backup Techniques

In any tech role, knowing how to backup and recover data is essential, especially for System Administrators. Discover best practices for data recovery, designing disaster recovery plans, and ensuring business continuity.

Who This Course is For

Aspiring System Administrators

If you dream of a career as a System Administrator, this course is your gateway to success. Master the necessary skills and knowledge to excel in this dynamic and ever-evolving field.

IT Professionals Seeking Advancement

For existing IT professionals, this course provides an opportunity to upskill and advance your career. Stay ahead in the industry by gaining expertise in managing complex IT infrastructures.

Tech Enthusiasts Wanting In-Depth Knowledge

Are you passionate about technology and eager to delve deeper into IT infrastructure? This course offers comprehensive insights into the world of System Administration and IT support.

Week 1: System Administration Basics

Welcome to the first week of your System Administration journey! This week, you’ll lay the foundation by understanding organizational policies and the significance of IT infrastructure services. You’ll also learn about hardware and user provisioning, routine maintenance, and troubleshooting techniques. By the end of this module, you’ll grasp the roles and responsibilities of a System Administrator and be ready to tackle real-world challenges.

Week 2: Network and Infrastructure Services

In week two, we’ll explore the realm of network and infrastructure services. Understand the essence of IT infrastructure services and their pivotal role in system administration. Get acquainted with server operating systems, virtualization, network services, and DNS for web services. By the end of this module, you’ll be well-versed with the most common IT infrastructure services encountered in the field.

Week 3: Software and Platform Services

This week, immerse yourself in the world of software and platform services. Explore the various types of software and platforms you may encounter in your tech role. Learn how to configure email, security, file, and print services, and uncover ways to troubleshoot platform services effectively. By the end of this module, you’ll be adept at setting up and managing IT infrastructure services that drive business productivity and security.

Week 4: Directory Services

Get ready to unravel the mysteries of directory services in week four. Explore how two of the most popular directory services, Active Directory and OpenLDAP, work in action. Discover the concept of centralized management, which simplifies SysAdmins’ tasks in supporting and maintaining diverse IT infrastructures. By the end of this module, you’ll be proficient in managing users, passwords, and group policies in both Active Directory and OpenLDAP.

Week 5: Data Recovery and Backups

Week five is all about data recovery and backups. In any tech role, knowing how to safeguard and recover data is a critical skill, especially for System Administrators. Learn about essential corporate practices, such as designing disaster recovery plans and writing post-mortem documentation. By the end of this module, you’ll be well-versed in the tradeoffs between on-site and off-site backups, the importance of backup and recovery testing, and the contents of a comprehensive disaster recovery plan.

Week 6: Final Project – SysAdmin Consultation

Congratulations on reaching the final week of the course! The culmination of your learning journey lies in the SysAdmin Consultation project. Apply all the skills and knowledge gained throughout the course by assessing the IT infrastructures of three fictitious companies. Provide well-informed recommendations and advice on supporting their IT infrastructure effectively. By the end of this project, you’ll demonstrate the expertise and problem-solving acumen of a seasoned SysAdmin. Good luck!


Frequently Asked Questions

Q1: Is this course suitable for beginners without any prior IT experience? A1: Absolutely! This course is designed for beginners, and no previous experience in IT is required. The comprehensive curriculum will take you from basics to advanced concepts, ensuring a smooth learning experience.

Q2: How much time should I dedicate to the course each week? A2: The course offers flexibility, allowing you to learn at your own pace. On average, dedicating 4-6 hours per week should provide ample time to complete the modules and engage with the course materials effectively.

Q3: Will I receive any certification upon completing the course? A3: Yes, upon successful completion of the course, you will receive a shareable career certificate from Google. This certificate will validate your expertise in System Administration and IT Infrastructure Services, bolstering your professional credentials.

Q4: Are financial aid options available for the course? A4: Yes, financial aid is available for eligible learners. Google Career Certificates aims to make quality education accessible to all, and you can apply for financial assistance during the enrollment process.

Q5: Can I interact with instructors during the course? A5: While the course primarily offers self-paced learning, you will have access to discussion forums and community support. Engage with fellow learners and instructors to exchange ideas and seek guidance when needed.


In conclusion, the System Administration and IT Infrastructure Services course is your ticket to a successful career in the world of IT support and operations. Explore the intricacies of managing cloud resources, servers, directory services, and data recovery. Whether you’re a beginner or an IT professional seeking advancement, this course caters to all, providing a flexible learning experience that fits your schedule. Don’t miss this opportunity to join the ranks of Google IT Support Professional Certificate holders. Enroll now and embark on an exciting journey towards becoming a proficient SysAdmin!